JV “SMCC” LLP (hereinafter, the “Partnership”) has approved and applies the Rules for the Request Consideration Procedure and the Ombudsman Regulation, which aim at creating a basis for the increased Partnership’s transparence by granting the possibility to Partnership’s employees and the third parties to report about any events related to any practice that breaks the Law of Kazakhstan or any Partnership’s internal regulations.

Ombudsman’s main functions include:

• 2022